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Module 1 — Role Foundation

1. What the Dealing Room Does

The Dealing Room keeps the trading environment observable and controlled. A Dealer monitors live conditions, verifies unusual signals, preserves evidence, escalates exceptions and completes handover.

The role is operational. It is not a market-prediction role and does not independently decide client responsibility or controlled system actions.

2. The Dealer's Standard Action

Observe → Verify → Record → Escalate → Monitor → Handover

Step Required behaviour
Observe Identify the signal, affected symbol and time
Verify Compare at least one reliable source or related panel
Record Preserve screenshots, timestamps, order IDs and scope
Escalate State confirmed facts, impact and what remains unknown
Monitor Continue watching for recovery or wider impact
Handover Record open items, owner, next action and review time

3. Authority Boundary

A Dealer may identify, verify, preserve evidence, escalate, monitor and validate the visible result of an approved action. A Dealer must not independently modify production settings or perform a controlled action without specific authority.

Practical Scenario

During the shift, a client complaint, a Quote Source latency warning and an Exposure alert appear at the same time.

Correct approach: establish what is confirmed, identify the evidence required for each signal, notify the appropriate owner and keep the items visible until they are closed or handed over.

Common mistake: deciding that one signal caused the others before the timestamps and affected scope have been compared.

Completion Criteria

  • Can explain the purpose of the Dealing Room.
  • Can apply the six-step standard action.
  • Can distinguish Dealer responsibilities from controlled actions.
  • Can apply the lesson correctly in a supervised scenario.

Next: Module 2 — Live Monitoring →