Connection Status¶
What is this?¶
The live health view for enabled Taker, Maker, Trading Platform and CRM links. Taker and Maker Quote/Trade directions are separate monitored links.
When do I use it?¶
At shift start, after a connection alert, and whenever quotes, orders or synchronised data appear interrupted.
What should I look at?¶
Connection, Traffic, Type, Protocol, Status and Last heartbeat. Identify the exact link and traffic direction; do not merge a healthy Quote link with a failed Trade link.
What is normal?¶
Required links show Connected and a fresh heartbeat. An intentionally Disabled link is an administrative state and is excluded from health counts.
What looks wrong?¶
Disconnected, an ageing heartbeat, repeated reconnect evidence, or a pattern affecting several links. Runtime status is only Connected or Disconnected; do not invent a Partial state.
What do I do next?¶
Record the link, traffic direction, status, relative and absolute heartbeat time, and affected downstream observations. Check one related quote or order-flow view and continue monitoring.
When do I escalate?¶
Escalate an unexplained required-link disconnect, client impact, multiple related failures, or uncertainty at shift start. Connection Status is read-only; configuration and recovery actions belong to authorised personnel.
Quick Check¶
A Maker Quote link is disconnected while Trade is connected. Report the Quote link as affected, with its Last heartbeat; do not report the whole connection as fully down.